This Privacy Policy explains how Fiberz & Co. may collect, use and protect information submitted through our website, enquiry forms and business communications.
We aim to handle personal and business information responsibly and only for legitimate website, enquiry and commercial purposes.
PRIVACY INFORMATION
How we handle information you share with us.
Fiberz & Co. respects the privacy of website visitors,
customers, trade buyers and business contacts. This Privacy
Policy explains the types of information that may be collected,
why it may be used and the choices available to you.
By using this website or submitting information through our
enquiry forms, you acknowledge the practices described below.
1.
Information You Provide
We may collect information that you voluntarily submit
through contact forms, RFQ forms, catalogue requests,
newsletter forms or other website interactions.
This may include your name, company, email address,
telephone number, country and project requirements.
2.
Enquiry Information
When submitting a quotation or trade enquiry, additional
information may be provided about products, quantities,
specifications, branding, packaging or delivery requirements.
Uploaded reference files may also be processed as part
of responding to your project.
3.
Website Usage Data
Technical information may be collected when visitors use
the website, such as browser type, device information,
pages visited and general interaction data.
This information may be used to understand website
performance and improve the visitor experience.
4.
How We Use Information
Information may be used to respond to enquiries, prepare
quotations, provide requested information and communicate
about products, projects or business relationships.
It may also be used to improve website content and
internal business processes.
5.
Data Protection
Reasonable organisational and technical measures may be
used to help protect information from unauthorised access,
alteration, loss or misuse.
No internet-based system can guarantee absolute security,
but we aim to handle information responsibly.
6.
Service Providers
Information may be processed by trusted service providers
that support website hosting, email communication, analytics,
forms or other business operations.
Such providers should only receive information reasonably
necessary to perform the relevant service.
7.
Cookies & Similar Tools
The website may use cookies or similar technologies for
essential functionality, preferences, analytics or
performance measurement.
Your browser may allow you to manage or disable certain
cookie settings.
8.
Marketing Communications
Where you have chosen to receive updates, we may send
information about new collections, materials, stories
or business services.
You may unsubscribe from optional marketing communications
using the available unsubscribe option or by contacting us.
9.
Data Retention
Information may be retained for as long as reasonably
necessary to respond to enquiries, manage business
relationships or meet operational requirements.
Retention periods may vary according to the nature
of the communication or commercial relationship.
10.
Your Choices
You may contact us to ask questions about information
you have provided or to request reasonable updates
or corrections where appropriate.
Requests are considered in accordance with applicable
requirements and legitimate business needs.
11.
External Links
This website may contain links to third-party websites,
platforms or services.
Their privacy practices are controlled by those third
parties, so visitors should review the applicable
external privacy information separately.
12.
Privacy Questions
If you have questions about this Privacy Policy or the
way information submitted through the website is handled,
please contact Fiberz & Co.
Information submitted through RFQ, catalogue or contact forms
is primarily used to review and respond to your business enquiry.
Please avoid submitting passwords, banking credentials or other
unnecessary highly sensitive information through website forms.